Privacy policy
This page contains important legal information regarding your use of the ReVigor website and services. Here, you can find our Privacy Policy, Terms and Conditions, Return and Refund Policy, Shipping Policy, and other policies that govern your purchases and interactions with ReVigor.
We encourage you to review these policies carefully so you understand your rights, responsibilities, and the terms that apply when using our website or purchasing our products.
At ReVigor, we respect your privacy and are committed to protecting the personal information you provide to us.
This Privacy Policy explains how ReVigor (“ReVigor,” “we,” “us,” or “our”) collects, uses, stores, and shares information when you visit our website, purchase our products, contact our customer support team, subscribe to our communications, or otherwise interact with our services.
By accessing or using our website and services, you acknowledge the practices described in this Privacy Policy.
1. Information We Collect
We may collect information when you visit our website, place an order, communicate with us, or otherwise interact with ReVigor.
Personal Information
This may include:
  • Full name
  • Billing address
  • Shipping address
  • Email address
  • Telephone number
  • Information you provide when contacting customer support
Payment Information
When you make a purchase, payment information is processed through our authorized payment processors and payment service providers.
ReVigor does not generally store complete credit or debit card numbers on its own systems.
Order and Account Information
We may collect information relating to your transactions and interactions with ReVigor, including:
  • Products purchased
  • Order history
  • Shipping and delivery information
  • Returns and refunds
  • Customer service communications
  • Account information, where applicable
Device and Usage Information
When you visit our website, certain information may be collected automatically, including:
  • IP address
  • Browser type
  • Device type
  • Operating system
  • Time zone
  • Referring website or source
  • Pages and products viewed
  • Date and time of visits
  • Website interactions
  • Session information
We may collect this information through cookies, pixels, log files, web beacons, tags, and similar technologies.
Marketing Preferences
If you choose to receive promotional communications from us, we may collect information about your preferences, such as:
  • Email marketing consent
  • SMS marketing consent
  • Communication preferences
  • Responses to surveys or promotions
We do not knowingly collect personal information from children.
2. How We Use Your Information
We may use the information we collect to:
  • Process and fulfill orders
  • Process payments
  • Arrange shipping and delivery
  • Send order confirmations and shipping updates
  • Process returns, refunds, replacements, or warranty requests
  • Provide customer service and respond to inquiries
  • Detect and prevent fraudulent or unauthorized transactions
  • Maintain the security of our website and services
  • Improve our products, website, and customer experience
  • Analyze website traffic and customer interactions
  • Measure the effectiveness of advertising and marketing campaigns
  • Personalize content, advertisements, and offers
  • Send promotional emails or text messages when you have provided the appropriate consent
  • Maintain business, financial, and transaction records
  • Comply with applicable laws, regulations, tax requirements, and lawful requests
  • Protect our legal rights and the rights of our customers and partners
We may also use aggregated or de-identified information for analytics, research, product development, and business purposes.
3. Cookies and Tracking Technologies
ReVigor uses cookies and similar technologies to help operate, secure, analyze, and improve our website.
These technologies may include:
Essential Cookies
These cookies are necessary for core website functions such as shopping carts, checkout, security, authentication, and order processing.
Performance and Analytics Cookies
These cookies help us understand how visitors use our website so we can measure performance and improve functionality.
Functional Cookies
These cookies allow the website to remember certain preferences and provide a more personalized experience.
Advertising Cookies
These cookies and similar technologies may be used to measure advertising performance, understand how visitors interact with our marketing, and provide advertisements that may be more relevant to you.
You may be able to control cookies through your browser settings or through any cookie preference tools provided on our website.
Where required by applicable law, we obtain consent before placing non-essential cookies or similar tracking technologies on your device.
4. How We Share Information
We may share personal information with trusted third parties that assist us in operating our business and providing our services.
These may include:
  • Payment processors
  • E-commerce and website platforms
  • Warehouses and fulfillment providers
  • Shipping and logistics companies
  • Customer support platforms
  • Email and SMS service providers
  • Fraud prevention and security providers
  • Analytics providers
  • Advertising and marketing partners
  • IT and hosting providers
  • Professional advisers, such as accountants, lawyers, and consultants
These service providers may receive information only as reasonably necessary to perform services on our behalf, subject to applicable contractual and legal requirements.
We may also disclose information when reasonably necessary to:
  • Comply with applicable laws or regulations
  • Respond to subpoenas, court orders, or other lawful requests
  • Investigate suspected fraud, misuse, or illegal activity
  • Enforce our agreements and policies
  • Protect ReVigor, our customers, or others from harm
  • Establish, exercise, or defend legal claims
If ReVigor is involved in a merger, acquisition, restructuring, financing, sale of assets, or similar business transaction, information may be transferred as part of that transaction subject to applicable law.
We do not sell personal information for money.
However, certain advertising and analytics activities may constitute a “sale,” “sharing,” or similar disclosure of personal information under certain privacy laws. Where applicable, you may have the right to opt out of these activities.
5. Sensitive Personal Information
In limited circumstances, ReVigor or our service providers may process information that could be considered sensitive personal information under applicable law.
This may include payment-related information or information you voluntarily provide when communicating with us about the use of our products.
We use sensitive personal information only when reasonably necessary to provide requested services, complete transactions, maintain security, comply with legal requirements, or for other purposes permitted by applicable law.
Where required by law, you may have the right to request that we limit certain uses or disclosures of sensitive personal information.
6. Data Retention and Security
We retain personal information only for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, including providing our services, maintaining transaction records, resolving disputes, preventing fraud, and complying with legal, tax, accounting, and regulatory requirements.
We use reasonable administrative, technical, and organizational safeguards designed to protect personal information against unauthorized access, disclosure, alteration, loss, or misuse.
These safeguards may include secure systems, access controls, encryption, and other security measures.
However, no website, electronic transmission, or storage system can be guaranteed to be completely secure. We therefore cannot guarantee the absolute security of information transmitted to or stored by us.
7. SMS Communications and Mobile Information
If you provide your mobile phone number and consent to receive text messages from ReVigor, we may use your number to send communications such as:
  • Customer service messages
  • Order confirmations
  • Shipping and delivery updates
  • Purchase-related notifications
  • Returns and refund updates
  • Warranty or product support
  • Account-related communications
  • Promotional messages, where you have provided the appropriate consent
Message frequency may vary. Message and data rates may apply depending on your mobile carrier and plan.
You may opt out of marketing text messages at any time by replying STOP to a message. Where supported, you may reply HELP for assistance or contact our customer support team. Consent to receive promotional text messages is not a condition of purchase.
ReVigor does not sell or rent mobile phone numbers, SMS opt-in information, or SMS consent information to third parties or affiliates for their own independent marketing or promotional purposes.
8. Your Privacy Rights
Depending on where you live, applicable privacy laws may provide you with certain rights concerning your personal information.
These rights may include:
Access
You may request information about the personal data we maintain about you.
Correction
You may request correction of inaccurate or incomplete personal information.
Deletion
You may request deletion of certain personal information, subject to legal and operational exceptions.
Data Portability
You may have the right to receive certain personal information in a portable format.
Opt Out of Sale or Sharing
Where applicable, you may request that we not sell or share personal information for targeted or cross-context behavioral advertising.
Limit Use of Sensitive Personal Information
Where provided by applicable law, you may request limitations on certain uses of sensitive personal information.
Withdraw Consent
Where our processing relies on your consent, you may withdraw that consent, subject to applicable legal limitations.
Marketing Opt-Out
You may unsubscribe from promotional emails using the unsubscribe link included in our emails and may opt out of eligible SMS communications by replying STOP.
To exercise applicable privacy rights, please contact us using the information provided in the Contact Us section below.
We may need to verify your identity before completing certain requests.
Where permitted by applicable law, you may also designate an authorized agent to submit a request on your behalf.
We will not unlawfully discriminate against you for exercising applicable privacy rights.
9. International Data Transfers
ReVigor may work with service providers located in different countries.
As a result, personal information may be transferred to, processed in, or stored in countries other than the country in which you live, including the United States and other jurisdictions where our service providers operate.
Data protection laws in these jurisdictions may differ from those in your country.
Where required by applicable law, we use appropriate safeguards for international transfers of personal information.
10. Email and SMS Marketing
If you choose to receive promotional communications from ReVigor, we may send information about products, special offers, promotions, company updates, and other marketing content.
You can change your marketing preferences at any time.
Email: Use the unsubscribe link included at the bottom of our promotional emails.
SMS: Reply STOP to eligible promotional text messages.
Please note that opting out of marketing communications does not necessarily prevent us from sending non-promotional communications relating to your transactions, orders, customer service requests, security issues, or other service-related matters.
Consent to receive marketing communications is not a condition of purchasing ReVigor products.
11. Behavioral and Targeted Advertising
We may work with advertising, analytics, and social media partners to understand how customers interact with our website and advertisements.
These partners may use cookies, pixels, or similar technologies to collect information about your activity on our website and, depending on their practices and your privacy choices, activity across other websites or services.
This information may be used to:
  • Measure advertising performance
  • Attribute purchases or visits to advertising campaigns
  • Build audiences for advertising
  • Deliver advertisements that may be relevant to your interests
  • Improve our marketing campaigns
Depending on your jurisdiction, you may have the right to opt out of certain targeted advertising, sale, or sharing activities.
You may also be able to manage advertising preferences through your browser, device, advertising provider settings, or any privacy preference controls provided on our website.
12. Global Privacy Control
Where required by applicable law, ReVigor recognizes supported browser-based privacy preference signals, such as Global Privacy Control (GPC), as requests to opt out of certain sales or sharing of personal information.
The availability and effect of these signals may depend on your browser, jurisdiction, and applicable privacy laws.
13. Children's Privacy
ReVigor's website and products are intended for adults.
We do not knowingly collect personal information from children under the age required by applicable privacy law.
If you believe a child has provided personal information to us without appropriate authorization, please contact us so that we can review the matter and take appropriate action.
14. Third-Party Websites
Our website may contain links to websites, services, or platforms operated by third parties.
ReVigor is not responsible for the privacy practices, security, or content of third-party websites or services.
We encourage you to review the privacy policies of any third-party website or service you visit.
15. Do Not Track
Some web browsers allow users to transmit “Do Not Track” signals.
Because there is currently no universally accepted standard governing how websites should respond to all Do Not Track signals, our website may not respond to these signals in every circumstance.
Where applicable law requires recognition of specific opt-out preference signals, such as Global Privacy Control, we will process supported signals as required.
16. Accessibility
ReVigor is committed to providing an accessible online experience.
If you experience difficulty accessing this Privacy Policy or another part of our website, please contact our customer support team. We will make reasonable efforts to provide the information or assistance you need through an accessible communication method.
17. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes to our business practices, technologies, services, legal requirements, or other operational needs.
When changes are made, we will update the “Last Updated” date at the top of this Privacy Policy.
Where required by applicable law, we may also provide additional notice of material changes through our website, email, or another appropriate method.
We encourage you to review this Privacy Policy periodically to stay informed about how ReVigor handles personal information.
18. Contact Us
If you have questions about this Privacy Policy, our privacy practices, or your personal information, or if you would like to exercise an applicable privacy right, please contact us:
ReVigor Privacy Team
Company: Revigor
Privacy Compliance Officer
8 The Grn, 13057, Dover Delaware 19901, United States
For privacy-related requests, please include enough information for us to identify your request and respond appropriately. For security reasons, we may ask you to verify your identity before processing certain requests.