Privacy policy
This page contains important legal information regarding your use of
the ReVigor website and services. Here, you can find our Privacy
Policy, Terms and Conditions, Return and Refund Policy, Shipping
Policy, and other policies that govern your purchases and
interactions with ReVigor.
We encourage you to review these policies carefully so you
understand your rights, responsibilities, and the terms that apply
when using our website or purchasing our products.
At ReVigor, we respect your privacy
and are committed to protecting the personal information you provide
to us.
This Privacy Policy explains how ReVigor (“ReVigor,” “we,” “us,” or
“our”) collects, uses, stores, and shares information when you visit
our website, purchase our products, contact our customer support
team, subscribe to our communications, or otherwise interact with
our services.
By accessing or using our website and services, you acknowledge the
practices described in this Privacy Policy.
1. Information We Collect
We may collect information when you visit our website, place an
order, communicate with us, or otherwise interact with ReVigor.
Personal Information
This may include:
- Full name
- Billing address
- Shipping address
- Email address
- Telephone number
-
Information you provide when contacting customer support
Payment Information
When you make a purchase, payment information is processed through
our authorized payment processors and payment service providers.
ReVigor does not generally store complete credit or debit card
numbers on its own systems.
Order and Account Information
We may collect information relating to your transactions and
interactions with ReVigor, including:
- Products purchased
- Order history
- Shipping and delivery information
- Returns and refunds
- Customer service communications
-
Account information, where applicable
Device and Usage Information
When you visit our website, certain information may be collected
automatically, including:
- IP address
- Browser type
- Device type
- Operating system
- Time zone
- Referring website or source
- Pages and products viewed
- Date and time of visits
- Website interactions
- Session information
We may collect this information through cookies, pixels, log files,
web beacons, tags, and similar technologies.
Marketing Preferences
If you choose to receive promotional communications from us, we may
collect information about your preferences, such as:
- Email marketing consent
- SMS marketing consent
- Communication preferences
-
Responses to surveys or promotions
We do not knowingly collect personal information from children.
2. How We Use Your Information
We may use the information we collect to:
- Process and fulfill orders
- Process payments
- Arrange shipping and delivery
-
Send order confirmations and shipping updates
-
Process returns, refunds, replacements, or warranty requests
-
Provide customer service and respond to inquiries
-
Detect and prevent fraudulent or unauthorized transactions
-
Maintain the security of our website and services
-
Improve our products, website, and customer experience
-
Analyze website traffic and customer interactions
-
Measure the effectiveness of advertising and marketing campaigns
-
Personalize content, advertisements, and offers
-
Send promotional emails or text messages when you have provided
the appropriate consent
-
Maintain business, financial, and transaction records
-
Comply with applicable laws, regulations, tax requirements, and
lawful requests
-
Protect our legal rights and the rights of our customers and
partners
We may also use aggregated or de-identified information for
analytics, research, product development, and business purposes.
3. Cookies and Tracking Technologies
ReVigor uses cookies and similar technologies to help operate,
secure, analyze, and improve our website.
These technologies may include:
Essential Cookies
These cookies are necessary for core website functions such as
shopping carts, checkout, security, authentication, and order
processing.
Performance and Analytics Cookies
These cookies help us understand how visitors use our website so we
can measure performance and improve functionality.
Functional Cookies
These cookies allow the website to remember certain preferences and
provide a more personalized experience.
Advertising Cookies
These cookies and similar technologies may be used to measure
advertising performance, understand how visitors interact with our
marketing, and provide advertisements that may be more relevant to
you.
You may be able to control cookies through your browser settings or
through any cookie preference tools provided on our website.
Where required by applicable law, we obtain consent before placing
non-essential cookies or similar tracking technologies on your
device.
4. How We Share Information
We may share personal information with trusted third parties that
assist us in operating our business and providing our services.
These may include:
- Payment processors
- E-commerce and website platforms
-
Warehouses and fulfillment providers
- Shipping and logistics companies
- Customer support platforms
- Email and SMS service providers
-
Fraud prevention and security providers
- Analytics providers
-
Advertising and marketing partners
- IT and hosting providers
-
Professional advisers, such as accountants, lawyers, and
consultants
These service providers may receive information only as reasonably
necessary to perform services on our behalf, subject to applicable
contractual and legal requirements.
We may also disclose information when reasonably necessary to:
-
Comply with applicable laws or regulations
-
Respond to subpoenas, court orders, or other lawful requests
-
Investigate suspected fraud, misuse, or illegal activity
-
Enforce our agreements and policies
-
Protect ReVigor, our customers, or others from harm
-
Establish, exercise, or defend legal claims
If ReVigor is involved in a merger, acquisition, restructuring,
financing, sale of assets, or similar business transaction,
information may be transferred as part of that transaction subject
to applicable law.
We do not sell personal information for money.
However, certain advertising and analytics activities may constitute
a “sale,” “sharing,” or similar disclosure of personal information
under certain privacy laws. Where applicable, you may have the right
to opt out of these activities.
5. Sensitive Personal Information
In limited circumstances, ReVigor or our service providers may
process information that could be considered sensitive personal
information under applicable law.
This may include payment-related information or information you
voluntarily provide when communicating with us about the use of our
products.
We use sensitive personal information only when reasonably necessary
to provide requested services, complete transactions, maintain
security, comply with legal requirements, or for other purposes
permitted by applicable law.
Where required by law, you may have the right to request that we
limit certain uses or disclosures of sensitive personal information.
6. Data Retention and Security
We retain personal information only for as long as reasonably
necessary to fulfill the purposes described in this Privacy Policy,
including providing our services, maintaining transaction records,
resolving disputes, preventing fraud, and complying with legal, tax,
accounting, and regulatory requirements.
We use reasonable administrative, technical, and organizational
safeguards designed to protect personal information against
unauthorized access, disclosure, alteration, loss, or misuse.
These safeguards may include secure systems, access controls,
encryption, and other security measures.
However, no website, electronic transmission, or storage system can
be guaranteed to be completely secure. We therefore cannot guarantee
the absolute security of information transmitted to or stored by us.
7. SMS Communications and Mobile Information
If you provide your mobile phone number and consent to receive text
messages from ReVigor, we may use your number to send communications
such as:
- Customer service messages
- Order confirmations
- Shipping and delivery updates
- Purchase-related notifications
- Returns and refund updates
- Warranty or product support
- Account-related communications
-
Promotional messages, where you have provided the appropriate
consent
Message frequency may vary. Message and data rates may apply
depending on your mobile carrier and plan.
You may opt out of marketing text messages at any time by replying
STOP to a message. Where supported,
you may reply HELP for assistance or
contact our customer support team. Consent to receive promotional
text messages is not a condition of purchase.
ReVigor does not sell or rent mobile phone numbers, SMS opt-in
information, or SMS consent information to third parties or
affiliates for their own independent marketing or promotional
purposes.
8. Your Privacy Rights
Depending on where you live, applicable privacy laws may provide you
with certain rights concerning your personal information.
These rights may include:
Access
You may request information about the personal data we maintain
about you.
Correction
You may request correction of inaccurate or incomplete personal
information.
Deletion
You may request deletion of certain personal information, subject
to legal and operational exceptions.
Data Portability
You may have the right to receive certain personal information in
a portable format.
Opt Out of Sale or Sharing
Where applicable, you may request that we not sell or share
personal information for targeted or cross-context behavioral
advertising.
Limit Use of Sensitive Personal Information
Where provided by applicable law, you may request limitations on
certain uses of sensitive personal information.
Withdraw Consent
Where our processing relies on your consent, you may withdraw that
consent, subject to applicable legal limitations.
Marketing Opt-Out
You may unsubscribe from promotional emails using the unsubscribe
link included in our emails and may opt out of eligible SMS
communications by replying STOP.
To exercise applicable privacy rights, please contact us using the
information provided in the
Contact Us section below.
We may need to verify your identity before completing certain
requests.
Where permitted by applicable law, you may also designate an
authorized agent to submit a request on your behalf.
We will not unlawfully discriminate against you for exercising
applicable privacy rights.
9. International Data Transfers
ReVigor may work with service providers located in different
countries.
As a result, personal information may be transferred to, processed
in, or stored in countries other than the country in which you live,
including the United States and other jurisdictions where our
service providers operate.
Data protection laws in these jurisdictions may differ from those in
your country.
Where required by applicable law, we use appropriate safeguards for
international transfers of personal information.
10. Email and SMS Marketing
If you choose to receive promotional communications from ReVigor, we
may send information about products, special offers, promotions,
company updates, and other marketing content.
You can change your marketing preferences at any time.
Email: Use the unsubscribe link
included at the bottom of our promotional emails.
SMS: Reply STOP to eligible
promotional text messages.
Please note that opting out of marketing communications does not
necessarily prevent us from sending non-promotional communications
relating to your transactions, orders, customer service requests,
security issues, or other service-related matters.
Consent to receive marketing communications is not a condition of
purchasing ReVigor products.
11. Behavioral and Targeted Advertising
We may work with advertising, analytics, and social media partners
to understand how customers interact with our website and
advertisements.
These partners may use cookies, pixels, or similar technologies to
collect information about your activity on our website and,
depending on their practices and your privacy choices, activity
across other websites or services.
This information may be used to:
- Measure advertising performance
-
Attribute purchases or visits to advertising campaigns
- Build audiences for advertising
-
Deliver advertisements that may be relevant to your interests
- Improve our marketing campaigns
Depending on your jurisdiction, you may have the right to opt out of
certain targeted advertising, sale, or sharing activities.
You may also be able to manage advertising preferences through your
browser, device, advertising provider settings, or any privacy
preference controls provided on our website.
12. Global Privacy Control
Where required by applicable law, ReVigor recognizes supported
browser-based privacy preference signals, such as Global Privacy
Control (GPC), as requests to opt out of certain sales or sharing of
personal information.
The availability and effect of these signals may depend on your
browser, jurisdiction, and applicable privacy laws.
13. Children's Privacy
ReVigor's website and products are intended for adults.
We do not knowingly collect personal information from children under
the age required by applicable privacy law.
If you believe a child has provided personal information to us
without appropriate authorization, please contact us so that we can
review the matter and take appropriate action.
14. Third-Party Websites
Our website may contain links to websites, services, or platforms
operated by third parties.
ReVigor is not responsible for the privacy practices, security, or
content of third-party websites or services.
We encourage you to review the privacy policies of any third-party
website or service you visit.
15. Do Not Track
Some web browsers allow users to transmit “Do Not Track” signals.
Because there is currently no universally accepted standard
governing how websites should respond to all Do Not Track signals,
our website may not respond to these signals in every circumstance.
Where applicable law requires recognition of specific opt-out
preference signals, such as Global Privacy Control, we will process
supported signals as required.
16. Accessibility
ReVigor is committed to providing an accessible online experience.
If you experience difficulty accessing this Privacy Policy or
another part of our website, please contact our customer support
team. We will make reasonable efforts to provide the information or
assistance you need through an accessible communication method.
17. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes to
our business practices, technologies, services, legal requirements,
or other operational needs.
When changes are made, we will update the
“Last Updated” date at the top of
this Privacy Policy.
Where required by applicable law, we may also provide additional
notice of material changes through our website, email, or another
appropriate method.
We encourage you to review this Privacy Policy periodically to stay
informed about how ReVigor handles personal information.
18. Contact Us
If you have questions about this Privacy Policy, our privacy
practices, or your personal information, or if you would like to
exercise an applicable privacy right, please contact us:
ReVigor Privacy Team
Company: Revigor
Privacy Compliance Officer
8 The Grn, 13057, Dover Delaware 19901, United States
For privacy-related requests, please include enough information for
us to identify your request and respond appropriately. For security
reasons, we may ask you to verify your identity before processing
certain requests.